Policies
Shipping and pickup
Review options for your address and the order cost before completing payment.
Draft awaiting approval. Final terms require Terequeo confirmation and legal review where appropriate.
Puerto Rico coverage
Municipality coverage and delivery options must match Shopify settings. Review the options shown for your address; if none appears, contact us before buying.
Methods and costs
Configured delivery methods and costs appear in Shopify checkout. No fixed rate or unconfirmed delivery method is guaranteed here.
Processing and timing
Processing and transit estimates are awaiting confirmation. Ask Terequeo before buying if you need a specific date.
Large or fragile items
Furniture and delicate pieces may need additional coordination. Confirm delivery arrangements before completing the order.
Pickup
Availability, location and pickup times must be confirmed for each order. No pickup location is published.
Tracking, delays and exceptions
If the order includes a tracking number, consult its confirmation. For delays, incorrect addresses or delivery questions, contact us with the order number.